Getting Started
How do I get started?
It's easy to get started with HITReady. Just click on the sign-up link on the top or bottom of our website and you will be transfered to our secure sign-up section and taken step-by-step through the sign-up process:
- First you set up your Domain Name.
- Next you will have a chance to review and agree to our Terms Of Service and Usage Agreement.
- Then you will be able to enter basic required sign-up information.
- Next you will chose your login name and password.
- Then you can enter your billing information and complete the sign-up.
After this simple process, we will work quickly to set up your account. You will then receive a welcome email expalining all your account settings and how to login to your account. Once you are logged in to your account, you will have access to all your software and tools as well as our extensive help center to help you further. It's that easy!
Why should I choose HITReady?
Good question...Let's start from the begining:
HITReady was founded by two brothers. As professional web designers and programmers, they developed many projects and businesses on the internet. But, it was always a long, confusing, and expensive process getting the service and tools they needed to properly manage their businesses and projects. Fed up with this complex process, they vowed to create an easy-to-use service that would include everthing you need to successfully manage your business online.
Drawing on their extensive experience with the internet, they created a package that included all the great software and tools that they would need to properly manage their business online. Extremely excited about this new service, they began a rigorous testing phase to insure that this would fit the needs of other businesses. Once ready, they were able to offer the world a Complete Website Solution at an exceptional price.
Knowing that technology and needs of businesses are ever changing, the brothers instilled a "open-ended" policy into the business now known as HITReady Incorporated. This means you will not only be signing up for a great service, but that you will be joining a community of business owners and internet entraprenuers joined in the pursuit of success. HITReady welcomes all feedback and testamonials and actually uses them when adding services and upgrading features. HITReady also provides custom designs and soluitons to businesses who need them. With HITReady you will have an easy, inexpensive way to get your business online and make it successful.
How much are the setup fees?
There is no cost to set up your account.
In line with our mission to provide you with a truely valuable service, we have have put the time and effort into creating a system that saves us money setting up new accounts. We have passed these savings on to you and will set up your account for free.
Will I have to sign a contract?
Absolutely not! You are free to cancel or modify your account at anytime without penalty.
How am I billed?
We accept Visa, Mastercard, American Express, Discover, Bank Wire Transfers, Western Union, Company Checks, Personal Checks, and Money Orders. Once you sign up for your account, HITReady will bill you at the beginning of each month for the upcoming month and HITReady's billing department will send you a monthly invoice. You will be able to view and modify all your billing information from your easy-to-use control panel.
Are there any hidden costs?
Of course not! It is in our mission to provide you with a truely valuable service and there is no room for hidden costs. We our proud to invite you to a community with integrety and respect.
What is included in my Complete Website Package?
The Complete Website Solution includes everything you need to successfully manage your business online. To view a list of all the services, software, and tools that you will receive when you sign up, click here.
How can you offer so much for so little?
HITReady was founded with the purpose to create an easy, inexpesive way to get your business online. With this in mind, HITReady has created the neccesary systems and partnerships so that we can give you the most value for your dollar.
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General Questions
I expect my business to become very successful. Can HITReady handle this?
Of course. In fact, this is one of the reasons we are named HITReady. When people visit your site it is called "hits". We are ready for all the "hits" you will receive from having a successful website. We have designed our service to help you succeed online, so our system is set up to grow with you. In fact, you probably won't need everything we have provided for you in our Complete Website Solution, but we have included it so that when you do need it, it's there. HITReady's services expand with your business and we will always be by your side and ready to help when needed.
I don't live in the United States. Can I still sign up?
Anyone can sign-up for the Complete Website Solution. International members are accepted with no restrictions.
Can I upload MP3s, PDFs, and word-processing documents?
Yes! You can upload all the files that you need to successfully run your business (as long as it doesn't violate our Terms Of Agreement).
Do you have a Service Level Agreement (SLA)?
Yes. We realize the importance of your business and want to prove it to you with our industry-leading Service Level Agreement. Not only have we told you upfront what you can expect from us, but we have put it in writing and enabled you to keep us accountable for it. To view our SLA click here.
What if my site breaks your "acceptable usage policy"?
This policy is in place to help you, not hinder you. Since we are operating in the vast community of the internet, actions of others can affect you as well. For example, when a virus is released by one person it can affect thousands of people or more. Our policy simply protects you from the pssible actions of others. All cases are taken on an individual basis and thoroughly investigated before any action is taken. We are here to be your partners, and we have created this policy to help insure that you are not affected by another person's actions.
What are your Terms OF Service (TOS)?
Cick here to read our Terms Of Service Agreement.
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Domain Name Questions
How do I get a Free Domain Name?
When you sign up with HITReady you will be able to register any domain name that you choose (assuming that it is available) for free! That's it.
I know Domain Names are charged per year, how long is my Domain Name Free?
Domain Name's do cost money per year (this can range from $10 to $60 per year). But with HITReady you will have a free domain name for the life of your account. If you choose to leave HITReady the domain name is yours to keep for the remainder of that year. So as long as you are a HITReady member, you will never have to pay for your domain name!
I already have a Domain Name, how can I use it with HITReady?
When signing up with HITReady, you will be given the option to transfer an existing domain name or register a new one. Whichever option you choose, you will get the domain name free for life! Once you have signed up you will be able to use any domain name you want and/or transfer any domain name you want over to HITReady through our easy-to-use control panel.
How do I move my Domain Name to HITReady?
When signing up with HITReady, you will be given the option to transfer your domain name to HITReady and once you have signed up for your Complete Website Solution you will be able transfer as many domain names as you want from our easy-to-use control panel.
After signing up, how can I get additional domain names?
Once you have signed up, you will be able to order as many additional domain names as you want from our easy-to-use control panel. When you sign up you will receive a free domain name for life. As a HITReady member you can purchase additional domain names for only $8.95.
What nameservers should I use?
NS3.HITReady.com
NS4.HITReady.com
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Email Questions
Will I get my own professional email account?
Yes. Once you have signed up with HITReady you will be able to set up as many professional email addresses as you choose (yourname@yourbusiness.com). You will instantly look more professional by having your own professional email address.
How many email accounts do I get with my Complete Website Solution?
As many as you want! That's right. You can create as many email accounts as you want.
Where do I receive my email?
You can receive your email from a variety of places. Using our web-based email program, you can access your email on the internet from anywhere in the world. You can also use an email client software like Outlook, Outlook Express, Bat or others to retreive your email on your local computer. Whichever way you choose, it's easy to set up and you will always have access to your email.
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Website Design Questions
How long does it take build a website with your online website creator?
This is a great question, and it really depends on you and your business needs. We have members that have built great sites within hours. Others have built them over several months. This, of course, depends on your business and its specific needs. Just like anything else, creating a successful business online takes time and effort. We have given you all the tools you may need to make your online venture successful. You now have the power to take control of the internet and the freedom to do it your way. We are always here to help you, and we also offer custom solutions if you need them.
I already have a website, how can I transfer it to HITReady?
Many of our clients already have a website and want to transfer it to HITReady to take advantage of our great service and tools. This is a fairly simple process. You can use a ftp program or use the file management program from within our easy-to-use control panel. You can have your website transfered over within minutes.
Can I connect my website to other websites?
What you are refering to is called "hyperlinks". Once you add these links to your website, you will be able to move between your site and another site almost as if they were one.
Do I need to know HTML before I sign up with HITReady?
Of course not. We have designed the Complete Website Solution so that you can build your business online without having to know HTML. With our easy-to-use online website creator and our custom solutions you will always be able to do what you need on the internet without having to become a computer programmer.
I already know HTML, can I use it with my Complete Website Solution?
Of course. Our Complete Website Solution is designed to accomodate users of all levels. No matter what your experience or background, if you need to get your business online and make it successful, you will benefit from HITReady's high quality service and tools.
Will I be able to use FrontPage or Dreamweaver with my Complete Website Solution?
Definitely. Once you have created your website in Frontpage or Dreamweaver, you can upload it to HITReady using a FTP program or the file management program in our easy-to-use control panel.
How do I get your professional website designers to design my website?
It's easy. Just fill out our custom design form and we will contact you about setting up your site.
Click here for the custom design form.
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Web Hosting Questions
How much Disk Space and Data Transfer is included with my Complete Website Solution?
You will receive 500 MB of diskspace and 10 GB of data transfer per month with your Complete Website Solution. Being that a typical website of 20 pages (with graphics on each page) uses an average of 5MB of diskspace and less than 1GB of bandwidth--you will have more than enough to build and grow your business. In fact, with the amount of diskspace and bandwidth we give you, you will probably never need more. If you do, additional diskspace and bandwidth is automatically added for you to insure that your website never goes down. With HITReady, you will always have more than enough diskspace and bandwidth to continue to grow your business online.
How much Disk Space and Data Transfer does a typical website need?
A typical website of 20 pages (with graphics on each page) uses an average of 5MB of diskspace and less than 1GB of bandwidth. With the amount of diskspace and bandwidth we give you, you will probably never need more. If you do, additional diskspace and bandwidth is automatically added for you to insure that your website never goes down. With HITReady, you will always have more than enough diskspace and bandwidth to continue to grow your business online.
What if I need more Disk Space and Data Transfer?
At any given moment, you will be able to see how much disk space and bandwidth you have used. You can order additional disk space and bandwidth from your easy-to-use control panel at any time.
How is extra bandwidth billed?
We have provided you with more than enough diskspace and bandwidth so that you most likely won't need any more. If you do need additional disk space or bandwidth, you can easily order it from your easy-to-use control panel. It only costs $.10 per additional MB of disk space and $2.00 per additional GB of disk transfer.
How many domains can I add with my Complete Website Solution?
As many as you want! There is no limit to the amount of domains that you can add and manage from your easy-to-use control panel.
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Tools and Software Questions
Why do you offer so many extra tools with your Complete Website Solution?
When HITReady began, the founders were frustrated by not getting everything they needed from the internet. They started HITReady with the purpose to create a service that gives you all the tools that you need. Many businesses don't even use all the tools that are provided in the Complete Website Solution, but they are there if you ever need them. In-line with our mission to create a truly valuable service for our clients, we wanted to provide you with all the tools that you may need on your internet venture.
What will I be able to do with the Mailing List Software?
Mailing list description
What kind of Website Promotional Tools will I receive?
Website promotional description
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E-Commerce Questions
What E-Commerce services do you offer?
We offer all the e-commerce solutions that you need. Not only to we include top-quality professional shopping cart software with our Complete Website Solution, but we also can provide you with outstanding e-commerce services. We can provde you with an industry-leading merchant account plan so that you can accept credit cards and take orders over the internet. We can also provide you with name brand SSL Certificates so that you can securely take information over the internet. Our prices are the lowest in the industry and we are sure that you will get the most value from our e-commerce services. Click here to view our industry-leading merchant account plan. Click here to view our outstanding SSL Certificate deal.
What do I need to do to sell goods or services online?
With HITReady's Complete Website Solution you wil have everything that you need in order to sell goods online. Along with everything else that you will receive, you will get shopping cart software so that you can place your products online. Your customers can then order from your "online store" and you will even be able to track what was ordered and where it came from. Plus, with our e-commerce services, you will be able to securely accept credit cards over the internet. As you already know, it will take some work--but you will have everything you need to sell your goods and services online.
What do I need to do so that I can accept credit cards?
You will need a merchant account to accept credit cards and a payment gateway to take the orders over the internet. We have created the neccessary partnerships so that we could provide you with a fantastic merchant account plan with the lowest rates in the industry. Click here to learn more.
I already have a merchant account, can I use it with your service?
Of course! If you already have a merchant account, feel free to use it. If you want to switch to ours to take advantage of our low rates, that's not a problem either. Also, if you have a merchant account and just need a payment gateway so that you can take the orders online, we can set you up with just the payment gateway too. However you want to do it, we can work with you to make it happen.
Can I accept international orders online with my merchant account?
Yes. That's the beauty of the internet. It brings us all closer. When a client orders from you, they will be able to add thier billing and shipping information.
How can I secure my website for online transactions?
Great question. Using SSL or Secure Sockets Layer you can create a secure transaction between your site and your customer. We have put in the extra time and work to be able to offer you 128-bit GEOTRUST SSL Certificates for an extremely low price. Click here to learn more.
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Internet Marketing Questions
How do I get people to my website?
Marketing, marketing, and more marketing. No matter how you do it, you need to spread the word that your site exists and show how to get to it. This can be as simple as adding your website name to your business card or as complex as submitting your website to 100s of search engines so that people will find your website when they do a web search. As a HITReady member you will be leagues above the packs with the service and tools you need to take your marketing to the next level. You will have access to our E-Business Center--a great resource with information and links about business and the internet. You will have advanced search engine tools typically used by advanced webmaseters and professional SEOs (search engine optimizers). These tools are easy to use and will greatly aid in your quest to make your site popular. You will also have great website analization tools so that you can track who is coming to your site and where they are coming from. You really will have an arsenal of easy-to-use promotional tools that will give you an edge over others on the Internet.
What is the best way to market my website?
This depends on your industry, location, and specific business needs. To help you market your website, we provide you with incredible website promotional tools that will help you market your website no matter what your industry or location is. You will have access to our E-Business Center--a great resource with information and links about business and the internet. You will have advanced search engine tools typically used by advanced webmaseters and professional SEOs (search engine optimizers). These tools are easy to use and will greatly aid in your quest to make your site popular. You will also have great website analization tools so that you can track who is coming to your site and where they are coming from. You really will have an arsenal of easy-to-use promotional tools that will give you an edge over others on the Internet.
What is the E-Business Center?
The E-Business Center is a free site dedicated to helping you with your business and internet needs. It will have updated information and links that can help you grow your business and take advantage of the internet. It is the "surfing area" of HITReady community members while in thier pursuit for continued success.
How do I know who visited my website?
With our tracking software that comes with your Complete Website Solution, you will be able to see who has come to your website and from where. It does not show you the person's name and address, it gives you IP Addresses and links as well as other statistics that will help you determine marketing strategies and how effective your website is. Used by effective internet managers, this tool can be an invaluable resource.
How do I get my website listed in search engines?
Getting your website listed in Search Engines can be as simple as getting your website online or filling out a submission form at the search engine site. Every search engine has different rules for how it finds and lists sites, but many of them send out programs (called spiders) to comb the internet for new websites. This can take a very long time though and even then your site will probably just be lost in thousands of other search engine pages.
Getting a good search engine listing is typically a long, continuous, and in-depth process. This can be a full-time job in itself and will require many hours of research and manual entry. But, using our website promotion tools you will be able to easily manage your search engine submissions and easily master complex search engine techniques with the click of your mouse. You will have all the tools you need in order to get a good search engine listing, and this will help you reach new customers and increase your sales.
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Help and Support Questions
What kind of help and support can I expect from HITReady?
We are dedicated to providing you the best support for your internet needs. Our highly trained technical support team is available to help with any issues relating to your HITReady account 24 hours a day, 7 days a week. All support is provided through email and the support center in your easy-to-use control panel. This way, we can provide you with the fastest and most efficient responses to your questions and needs. With HITready you can count on great support from day one.
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Network and Security Questions
What kind of hardware does HITReady use?
HITReady uses only top-quality hardware for all our equipment. All servers are thouroughly tested before being used and are monitered and updated 24/7.
How fast is HITReady's internet connection?
We have invested a lot of time and money into our network. We are constantly adding and improving hardware to insure optimal performance. Your servers will be running off an OC-48 (44,000 times faster than dialup) with redundant OC-12 connections. To give you a better idea of how fast this really is, take a look at the following chart:
| Connection Type |
Bits per
Second |
Time to
Download 33
Volumes of
Encyclopedia
Britannica |
| 9.6K modem |
9,600 |
3.5 days |
| 56K modem |
56,000 |
14 hours |
| 1.544 MBPS (T-1 line) |
1,544,000 |
31 minutes |
| 45 MBPS (T-3 line) |
45,000,000 |
1 minute |
| 155 MBPS (fiber optic) |
155,000,000 |
18 seconds |
| 622 MBPS (fiber "Optic Carrier" OC12) |
622,000,000 |
4.8 seconds |
| 2.4 GBPS (fiber "Optic Carrier" OC48) |
2,400,000,000 |
1.2 seconds |
Is my information safe with HITReady?
We know that your information is very valuable, as is ours. When you become a HITReady memeber, you are joining a community that was built on integrity. We do not share any of your information with third parties or affiliates.
Will my website always be available?
While you cannot promise that a website will be avaible 100% of the time because of unexpected disasters (what if Earth got caught in a meteor shower that knocked out half the internet), we do give you our industy-leading 99.9% uptime guarantee backed by a solid Service Level Agreement. We know that it means a lot to have your site up at all times and that is why we have developed our strict SLA. We always plan any needed maintenance for off-hours and notify you in advance. HITReady are proud to offer a great service, and we will always strive to give you only the best performance.
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